4 hours (Basic Programme), 3 hours (Optional Programme)    
Our Trainer, has solid experiences in dealing with HNWI and high- profiled VVIP which making the learning not only literal but  a very practical and up-to-date. 
The trainer is also a well-respected training personnel in private jet industry for Sky Butlers, Sales and Service Managers in Hong Kong and China.   
  • Read the Guest: step-by-step guide to achieve “Offer before Requires”
  • Attention to Details: Making your Service Remarkable  
  • Protocol, Etiquette & Manner as a VIP service personnel
  • Complaint Handling 

Business and Dining Etiquette in Western Culture 

1 on 1 Tailor made programme also available for manager on executive level 

Business and Dining Etiquette in China 

Wondering how private jet achieving service excellent every time? Discover their behind-the-scene training formula! 

Inspire your staffs by enrolling them to a VIP Service Training Workshop, get new ideas about luxury service training. 

Optional Programme 1 

Optional Programme 2 

Programme covers